University of Queensland
What we did for the University
The University engaged us to provide Consulting services for two projects: a revenue receipting system and a traffic and parking system. Our services for the projects included:
- A review of the existing methods of revenue collection across all Queensland campuses.
- Development of multiple collection models spread across multiple business types.
- A review of the available software systems that could support the new revenue collection business model.
- Documenting the existing traffic and parking business processes.
- Redesigning the traffic and parking business processes and highlighting areas of change required.
- Modelling of existing receipting methods and documentation of existing business processes.
- A complete redesign of the University's traffic and parking business model.
- Identification of change management activities required to deliver the redesigned model.
- A redesigned process to streamline revenue receipting and integration of a software system to support the new business model.
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