Royal Victorian Eye and Ear Hospital

Operating since 1863, The Royal Victorian Eye and Ear Hospital is a world leading specialty treatment and research establishment. Based in East Melbourne with over 50 outpatient clinics around Victoria, the Hospital provides eye, ear, nose and throat services to over 243,000 people a year.

What we did for the Hospital

The Hospital had identified limitations in all key facility and IT support functions which were impacting on day to day support and patient handling operations. We were asked to review all support activities from IT through security to building and equipment maintenance and recommend organisational, systems and personnel changes to improve effectiveness and commence a cultural change. Our services included:

The results

 

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